Last updated: 24 October 2026
This Privacy Policy explains how Londonos (“Londonos”, “we”, “us”) collects, uses and protects personal data when you visit londonos.uk, contact us, use our services (hotels and travel, Airlinel airport transfers, Kemer Royal Beach Hotel, GGG Technologies and Cambridge Learn), or interact with our social media accounts. We operate in the United Kingdom and Türkiye and process personal data in line with the UK GDPR, the Data Protection Act 2018 and Turkish Law No. 6698 on the Protection of Personal Data (KVKK).
1. Who we are
Londonos is the data controller for the personal data described in this policy. Head office: London, United Kingdom (+44 20 3411 2421). Operations centre: Antalya, Türkiye (+90 242 212 04 30).
2. Data we collect
- Contact and enquiry data – name, email address, phone number and the content of your message when you contact us or request a booking or quote.
- Booking data – travel dates, flight details, accommodation and programme preferences, and details of travellers or students you register with us.
- Technical data – IP address, browser type, device information and pages visited, collected through server logs and cookies.
- Social media data – public profile information and messages when you interact with our accounts on Facebook, Instagram, Threads, LinkedIn, X, YouTube or TikTok.
3. How we use your data
- To answer enquiries and provide the services you request (performance of a contract).
- To operate, secure and improve our website (legitimate interests).
- To send marketing communications where you have given consent; you can withdraw consent at any time.
- To meet legal, accounting and regulatory obligations.
4. Social media publishing tools and TikTok
We use a self-hosted social media management tool (Postiz, at postiz.londonos.uk) to schedule and publish Londonos marketing content to our own social media accounts. When a Londonos account is connected to TikTok through TikTok Login Kit and the Content Posting API, we receive and store only what is needed to publish content: the account’s basic profile information (open ID, display name and avatar) and the access tokens issued by TikTok. These tokens are used only to upload and publish videos that we have created, to accounts that have authorised the connection.
We do not read, collect or store data about other TikTok users, followers or viewers through this integration, and we do not sell or share TikTok data with third parties. Access can be revoked at any time in the TikTok app under Settings and privacy → Security → Apps and services permissions, or by asking us to disconnect the account. Tokens and profile data are deleted when the account is disconnected.
5. Sharing your data
We share personal data only where necessary: with service partners that deliver your booking (for example schools, hotels and transfer drivers), with IT and hosting providers acting on our behalf, and with authorities where required by law. We do not sell personal data.
6. International transfers
Because we operate in the UK and Türkiye, personal data may be transferred between these countries. Where this happens we apply appropriate safeguards, such as standard contractual clauses, as required by applicable law.
7. Retention
We keep personal data only as long as needed for the purposes above: enquiry data for up to 2 years, booking and financial records for the period required by tax and accounting law, and social media connection tokens until the connection is removed.
8. Your rights
You have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, to data portability, and to withdraw consent. To exercise these rights, contact us using the details below. In the UK you may also complain to the Information Commissioner’s Office (ico.org.uk); in Türkiye, to the Personal Data Protection Authority (kvkk.gov.tr).
9. Cookies
Our website uses essential cookies needed for it to work and may use analytics cookies to understand how it is used. You can control cookies through your browser settings.
10. Changes and contact
We may update this policy from time to time; the date above shows the latest version. For any privacy question, call +44 20 3411 2421 (UK) or +90 242 212 04 30 (Türkiye).